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We stand behind the quality of our products and guarantee your satisfaction.
You can return any items within 90 days of your purchase for a refund of the entire purchase price, as long as theyíve not been tampered with or opened.
The following conditions apply
All products are checked for quality before dispatch. While we use our best efforts to ensure that the product is delivered to you in perfect condition, the product may get damaged in the delivery process as a rare case. Should this happen, please return the damaged or wrong product by simply following our Return Procedures.
We do offer exchanges only if you received a damaged, defective, or incorrect product. We will arrange to re-send the product in the same form of shipping method originally used without extra delivery charge. If you have returned a damaged, defective, or incorrect product to us, the return shipping fee will also be refunded to you.
Only in case the product is sold out, we'll refund the value of product to the same account holder by Cheque (payable at par).
Cancellation of order before Dispatch:
The customer can cancel the order anytime before dispatch of the product/shipment. The customer will be refunded the full amount.
When the delivery agent returns an undeliverable package to us, we issue a refund by deducting the original shipping & handling fee.
Please note that before providing a refund for any returned product, we will first verify its condition. All Non-returnable items will neither receive a refund and nor be returned to you.
And if your order was placed with a promotion code or free gift, you must return them together in order to have the refund. Otherwise, price of the product retained will be deducted from the refund.
Refund will be issued to the same account holder by Cheque (payable at par). Please note that cash refund is not available at present.
Refund by Perma Healthcare can take 1 to 2 weeks to process.
You can pack and send your return to us in just a few simple steps:
1. Pack the returned products along-with original invoice & packing slip securely in a box
2. Send the returning items by courier/post to:
M/s Perma Healthcare Pvt Ltd,3. All return shipping fee must be prepaid. We cannot accept COD returns.
Block B1 / Plot B2, Mohan Coop Indl Estate,
New Delhi 110044.
Tel: 011-47222 777 / 1800-103-9700
In the event of dispute, Perma Healthcare's decision shall be final and conclusive.
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